Frequently Asked Questions
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The diamonds we offer are 100 %conflict free.
We have been staunch supporters of the United Nations Resolutions.We have aligned ourselves with our trusted network of suppliers who share the same principles and values. We print a declaration on every invoice.
We DO NOT sell any synthetic,color enhanced or laser-drilled diamonds.We only offer natural diamonds and lab grown diamonds that are accompanied with a grading report from either the GIA or IGI gem laboratories.
All of our prices are in Canadian dollars.
Shipping is FREE throughout Canada with any purchased items. We offer safe,secure shipping at no cost to you. US and international clients can inquire about shipping rates.
Generally, custom designed rings and custom designed jewellery are generally completed within a 3- 6 week period.
All of our custom diamonds are accompanied with a grading report furnished by the GIA or AGSL laboratories.Lab Grown diamonds are accompanied with a certificate from the GIA or IGI. All of these gem labs are considered to be the standard bearers for the industry and assure you of a credible third party evaluation of your diamond.
Certainly, that is not a problem at all. Often, my clients want their fiancée's input for the design and style of the ring.
The 15 day money back guarantee applies to all the pictured jewellery on the site.
Custom jewellery is made expressly and exclusively for you and is considered a final sale.
All items shipped within Canada will be charged with the appropriate sales tax.For US and international clients, import duties (if any) taxes and other charges are NOT included in the purchase price. These additional charges (if any) are the buyer's responsibility.
Any diamond that you are interested in will be kept aside for 5 days. This will enable you to make an informed decision about what you are purchasing. This is offered as a special service for my clients.
Simply call or e-mail me with (or without) the Reference number of the item. I will respond quickly to your request.
That is not a problem at all. I will communicate directly with you via email, text , Face Time/phone.
People like yourself are buying homes, cars and even art online. It is in my best interest to honestly represent what I am offering you. After all, I want you to feel confident and secure in a custom diamond ring purchase as well as any other items you may wish to purchase in the future.
We are able to keep our costs down by eliminating middlemen,high overheads and unnecessary expenses associated with brick and mortar stores. I feel it is only fair to pass the savings on to you.